Welcome Legacy!
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WELCOME, LEGACY MEMBERS!

As of January 1, 2022, Legacy FCU member-owners joined CCCU, combining our credit unions’ strengths and resources, and creating greater value for our members, employees, and communities. We look forward to a long and prosperous relationship with each of you through every stage of your life!

BRANCH LOCATION UPDATE

Our Legacy branch recently moved and we’re now serving Legacy members from CCCU’s NW Slabtown branch located at 1535 NW 21st Avenue (just a 3-minute walk from the hospital).

ACCOUNT CHANGES

On May 1, your cards and online banking accounts transferred to CCCU’s systems and you can begin accessing your accounts on the CCCU online and mobile banking platforms, where you'll have a full suite of services to help manage your accounts and finances.

MERGER TRANSITION PACKET

In March 2022, all Legacy members received a comprehensive Merger Transition Packet in the mail, which provided important dates, details, and next steps regarding changes to the credit union and your accounts. If you misplaced your packet or never received one, please contact CCCU at 800.444.8115 or mail@consolidatedccu.com.

1

ONLINE BANKING & BILL PAY INFORMATION

ACTION MAY BE REQUIRED

Legacy members that had Bill Pay have already been added to the CCCU online banking system, but all other members will need to register for online banking using the Register for Online Banking link below. Existing Bill Pay members will use the existing Bill Pay link below; this will take you through the process of setting up a new password. Upon first login with your new password, you will be prompted to select a new username. If you received a letter with an account number change, you will need to use the new account number when registering. If you have any questions, please call 800.444.8115. 800.444.8115.

  • You will need to have your account number available
  • Each member will have their own login, so the primary account holder and any joint account holders will need to register individually.
  • Once you have registered for online banking, you can download the mobile banking app in the Apple Store or Google Play Store by searching for Consolidated Community Credit Union or using the store links below.
  • The majority of payees, as well as single and recurring payments will be transferred over to the new bill pay provider and will not require any action.
  • If you had a transfer account set up through bill pay, those did not transfer to the new system. To set up the transfer account, go into the transfers widget of online banking to set up an ACH account to transfer in/out of. You must be a signer on account you are transferring to and from.
  • You can now pay bills out of any checking account with a single login to the new online banking.
  • If you previously added a "pay from" account from another financial institution, those did not transfer over. You can set this up by using a "Pay from Account" by clicking on the Transfer widget and selecting "Add an External Account".
2

DEBIT/ATM CARDS

ACTION REQUIRED

You should have received a new debit/ATM card in late April which you can activate as of May 1. Your Legacy card was disabled April 30. If you had any recurring payments set up on your Legacy debit card, please reach out to those companies to update your card information if you have not already. (For example: Netflix, gym memberships, etc.) If you have any questions about your cards, please don’t hesitate to call us at 503.232.8070.

3

CREDIT CARDS

ACTION REQUIRED

If you have a credit card, you should have received your new CCCU Visa card the first week of March. Your old credit card was disabled March 10. If you did not receive your new card, please email Jeff Mosser at jmosser@consolidatedccu.com.

Your old card balance was transferred to the new card automatically on March 17 and any remaining trailing activity was automatically transferred as well. If you have any questions about your credit card, please don’t hesitate to call us at 503.232.8070.

4

CHECKS

ACTION REQUIRED FOR MEMBERS WITH NEW ACCOUNT NUMBERS

If your account number did not change: You can continue to use your current checks. When you're ready to reorder checks, please contact us and we will provide your first order of new checks with updated account information at no charge to you.

If your account number changed: You should have received a new box of checks late April. Please destroy your old checks since the account number will no longer be good. If your account number changed and you have not received your new checks, please contact us immediately at 503.232.8070 or by emailing mail@consolidatedccu.com.

5

E-STATEMENTS

ACTION REQUIRED FOR SERVICE

If you would like to go paperless and receive e-Statements, you will need to enroll in this feature once logged into Online Banking.

FAQs

Q: Why did Legacy FCU merge with Consolidated Community Credit Union?

A: Due to the ever-changing landscape of the financial services market, the Board of Directors and management of both credit unions thought this was the best path to continue meeting the financial needs of Legacy’s members. Consolidated Community Credit Union (also known as CCCU) has a very similar culture to Legacy and a passion for serving their members, while offering a large selection of high-quality products and services. Because Legacy has partnered with CCCU for eight years assisting employees and members with residential and commercial real estate loan transactions, we have a strong level of trust and collaboration. This is a very positive event for both credit unions, and our Board and management teams are excited to watch the evolution of the new combined organization.

Q: Who is Consolidated Community Credit Union?

A: CCCU is a mid-size, full-service credit union that was originally chartered in 1954 to serve the employees of Consolidated Freightways. Today, anyone who lives, works, or attends school or church in Hood River, Klickitat, Clark, Multnomah, Clackamas, Washington, Columbia and Yamhill counties is eligible to join. Today, they serve 22,794 members with over $484 million in assets and approximately 80 employees. The united organization is led by Larry Ellifritz, President & CEO of CCCU, with 27 years of service to the credit union.

Q: Is Consolidated Community Credit Union financially secure?

A: Yes. In 2021, CCCU reported a net worth ratio of 13.66%, 24%-member growth, and a total loan delinquency of just 0.02%. For years CCCU has proven their financial strength and stability by consistently ranking in the very top of DepositAccount.com’s Top 200 Healthiest Credit Unions in the nation. Additionally, they were recently ranked the #5 best credit union in the S&P Market Intelligence Report annual rankings based on their financial strength, growth, and efficiency.

Q: Which branches do I have access to?

A: You can visit CCCU’s NW Slabtown branch located at 1535 NW 21st Avenue, just a 3-minute walk from Legacy. Or, you can find another CCCU branch here.

Additionally, you now have access to over 5,600 CO-OP Shared Branches and 30,000+ surcharge-free ATMs nationwide! That’s more direct, surcharge-free access to your money than most traditional bank customers do. You can locate one near you here.

Q: How does the merger impact the Legacy FCU employees?

A: We are very excited that all Legacy employees are being welcomed into the CCCU family. You can expect the same friendly service you have come to know.

INTERESTED IN OTHER CCCU PRODUCTS?

CLICK ON THE LINKS BELOW FOR MORE INFORMATION

* Consolidated Community Credit Union, CCCU and CCCU Cascade are all trade names of Consolidated Federal Credit Union. Although these branches have different names, they are all part of the same credit union and shares held at each office are not separately insured.

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