Covid 19 Branch Information

COVID-19 RESPONSE


 


PREVENTION + PLANNING


The credit union has implemented our Pandemic plan to ensure our members will have access to their accounts and that you will be able to conduct business as normal, in a not-so-normal time. Due to local government shelter-in-place orders and other restrictions, and for the safety of our members and employees, we have made temporary adjustments:


  • The lobbies of our NE Sandy Branch, Slabtown NW Branch, and Cascade Branch in Hood River are open to walk-in-traffic. Based on social distancing guidelines, we may limit the number of members at one time.

  • Masks are required while conducting business inside our lobbies, per state guidelines. If a member does not want to wear a mask, they may use our Sandy branch drive-thru or our electronic services (mentioned below).

  • The NE 6th branch (1033 NE 6th Ave.) is temporarily closed until the current situation improves.

ACCOUNT ACCESS


In addition to our suite of electronic services (online banking, mobile banking, and mobile deposit), our Call Center is a great option to get information without leaving your home. Call us M-F 8:00 am – 5:00 pm at 800.444.8115 . Our members can also use our surcharge-free ATMs at each location to make deposits and withdrawals, balance inquiries, etc. Outside our normal business hours, you can also call the CO-OP Shared Branching network at 866.692.8669 to get account balances, see what checks have cleared or to transfer money.



SAFE + SECURE


Your credit union accounts are insured by the NCUA up to $250,000. Please rest assured that none of your accounts or any of the credit union's reserves are invested in the stock market. CCCU is a very well-capitalized credit union with nearly 15% capital, more than twice the amount of reserves required to be considered a "well-capitalized" credit union as defined by the NCUA. Depositaccounts.com also ranked Consolidated Community Credit Union as the #4 ranked credit union nationally for safety and soundness.

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