COVID-19 RESPONSE

PREVENTION + PLANNING

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The credit union has implemented our Pandemic plan to ensure our members will have access to their accounts and that you will be able to conduct business as normal, in a not-so-normal time. Due to local government shelter-in-place orders and other restrictions, and for the safety of our members and employees, we have made temporary adjustments:

• The lobbies of our NE Sandy Branch, Slabtown NW Branch, and Cascade Branch in Hood River are open to walk-in-traffic. Based on social distancing guidelines, we may limit the number of members at one time.
  
  
• Masks are required while conducting business inside our lobbies, per state guidelines. If a member does not want to wear a mask, they may use our Sandy branch drive-thru or our electronic services (mentioned below).
  
  
• The NE 6th branch (1033 NE 6th Ave.) is temporarily closed until the current situation improves.

ACCOUNT ACCESS

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In addition to our suite of electronic services (online banking, mobile banking, and mobile deposit), our Call Center is a great option to get information without leaving your home. Call us M-F 8:00 am – 5:00 pm at 800.444.8115 . Our members can also use our surcharge-free ATMs at each location to make deposits and withdrawals, balance inquiries, etc. Outside our normal business hours, you can also call the CO-OP Shared Branching network at 866.692.8669 to get account balances, see what checks have cleared or to transfer money.

SAFE + SECURE

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Your credit union accounts are insured by the NCUA up to $250,000. Please rest assured that none of your accounts or any of the credit union's reserves are invested in the stock market. CCCU is a very well-capitalized credit union with nearly 15% capital, more than twice the amount of reserves required to be considered a "well-capitalized" credit union as defined by the NCUA. Depositaccounts.com also ranked Consolidated Community Credit Union as the #4 ranked credit union nationally for safety and soundness.