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Digital Banking Hub

Learn how to successfully navigate online and mobile banking.

Features

Manage your banking, pay your bills, and stay on top of your finances 24/7. Online Banking is free, secure, and simple!

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Mobile App

Save time and access your accounts on-the-go.

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Bill Pay

Manage all of your bills anywhere at any time.
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Mobile Deposit

Use your mobile device’s camera to safely deposit checks into your account.
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Zelle®

Send money to friends and family quickly and securely, even if they bank somewhere else.
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Financial Planning Tools

Create budgets and goals in Online Banking and the Mobile Banking app.
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Organize Your Accounts

Organize your accounts with colors, nicknames, or by hiding them entirely.
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Electronic Statements

Save a tree, save time, and avoid potential identity theft by switching from printed to eStatements.
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Security

Enjoy security features like Biometric Login and Multi-Factor Authentication.
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Transfers

Easily transfer money between your CCCU accounts and accounts at other financial institutions.
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Snapshot

Account Balance Snapshot

Preview account balance in Mobile Banking without needing to log in.
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ATM-Locator

ATM Locator

Find a nearby ATM among the more than 30,000 surcharge-free ATMs nationwide.
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How To Use

CCCU Mobile Banking App

Be sure to download the CCCU mobile app on your smartphone device. You can download the Apple or Android versions of the app by clicking on the buttons below. Once you have the app downloaded, you can enter your username and password to login.

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Mobile Banking App Feature Use

Mobile Deposit

Mobile Deposit allows you to instantly deposit checks from the convenience of your home, office, or anywhere.
 
  1. Log into the CCCU Mobile Banking App
  2. Select “Deposit Check” from the bottom navigation
  3. Follow the onscreen instructions on how to endorse your check
  4. Follow the prompts in the app to take photos of the front and back of check

ATM Locator

Search for an ATM near you. We are part of the Co-Op network with over 30,000 surcharge-free ATMs. 
 
  1. Log into the CCCU Mobile Banking App
  2. Select “More” from the bottom navigation
  3. Select “Locations”

Mobile Wallet

Your Debit and Credit cards are eligible for contactless payments straight from your phone, after a simple setup. Note: This feature is used in your phone’s default Wallet App, not the CCCU Mobile Banking App.
 
For help adding your card to your Wallet App, consult the following instructions based on your phone type:

Account Balance Snapshot

Preview account balance without needing to log in. To enable:
 
  1. Log into the CCCU Mobile Banking App
  2. Select “More” from the bottom navigation
  3. Select “Settings”
  4. Scroll to find “Snapshot” and tap to toggle on the feature

Bill Pay

To start using Bill Pay, first sign in to your Online Banking Account. To navigate to Bill Pay follow the instructions below: 

For additional support, CCCU’s Bill Pay Hotline is available Monday-Friday 4:30am-12:00am PST toll-free at 1.844.357.9663. 

Desktop Bill Pay

Bill Pay Screenshot

  1. Select “Transfer & Pay” from to the top navigation 
  2. Then select “Bill Pay” 
  3. Once inside Bill Pay, select “Add Payee” 
  4. Follow the prompts to set up a business or individual to pay 

Mobile App Bill Pay

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  1. Tap on “Bill Pay” in the middle of the bottom navigation menu 
  2. Select “Add a Payee” to start paying your bills 
  3. Follow the prompts to set up a business or individual to pay

 

Transfers

To make a transfer, first sign in to your Online Banking account. To navigate to Transfers, follow the instructions below:

Desktop Transfer

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  1. Select “Transfer & Pay” from to the top navigation 
  2. Then select “Transfers” 
  3. Follow the prompts to set up a transfer to an internal account
  4. To make a Transfer to an External Account, select “More Actions”
  5. Then select “Add Account”
  6. Follow the prompts to set up a transfer to an external account

Mobile App Transfer

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  1. Tap on “Transfers” in the bottom navigation menu  
  2. Select “Make a Transfer” 
  3. Follow the prompts to set up a transfer to an internal account 
  4. To set up a transfer to an external account, swipe over to “Add Account” from the Transfer landing page. Tap on “Add Account”
  5. Select the type of transfer you want to initiate and follow the prompts to complete set up.

Customization

Financial Planning

Planning for the future or looking for better ways to manage your finances? Let our financial planning tools help set you up for success. In online and mobile banking you can set a custom budgets and goals.
 
  1. Select “Financial Planning” from Desktop (On mobile select “More” and then “Financial Planning” from the Mobile App)
  2. Set your Budget or Savings goals and you’re on your way to a brighter financial future.

Alerts & Notifications

Keep your accounts safe and secure with custom alerts and notifications for accounts, sign-ins, budgets, and more.
 
  1. On Desktop, select “Tools” (On Mobile, Select “More” in the bottom navigation and then “Tools”)
  2. Then select “Alerts and Notifications” in the dropdown menu.
  3. From here you can customize Alerts for various actions and accounts.

Account Display

Customize your banking experience by controlling the order in which you view your accounts or categorizing their color.
 
  1. On Desktop, select “Tools” and then “Settings” (On Mobile, Select “More” in the bottom navigation and then “Settings”)
  2. Then select “Accounts.”
  3. From here you customize each account to show up in a different order or color.

Statements

In Online and Mobile banking you can view your Statements and enroll to receive Paperless Statements instead of mailed statements.

Desktop Statements:

  1. Select “Accounts”
  2. Then select “eStatements” to view your monthly statements.
  3. Click “Subscribe” to enable Paperless Statements.

Mobile Statements:

  1. Select “Accounts”
  2. Then select “eStatements”
  3. Click “Settings” in the upper right
  4. Click “Subscribe” to enable Paperless Statements.
View a sample of your new statement below:
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Zelle®

You can securely send, request, or receive money with Zelle® in minutes.

To get started follow these steps:
 
  1. Log into the CCCU Mobile app or Online Banking.
  2. In the main menu, select “More” then “Transfer and Pay” and “Zelle®“.
  3. Once you enroll with an email address or mobile number, you will be ready to start making transactions.
  4. Make a transaction
    • To send money select someone from your contacts (add a trusted recipient’s email address or U.S. mobile number), add the amount you’d like to send and an optional note, review, then hit “Send.”
    • To request money choose “Request,” select the individual from whom you’d like to request money, enter the amount you’d like, include an optional note, review and hit “Request”.
    • To receive money, just share your enrolled email address or U.S. mobile number with a friend and ask them to send you money with Zelle®. If you have already enrolled with Zelle®, you do not need to take any further action.

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© Consolidated Community Credit Union 2025 | 2021 NE Sandy Blvd Portland, OR 97232 | Routing #: 323075136 

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CCCU is committed to serving all persons within its field of membership, including those with disabilities. We strive to make not only our physical branches accessible but also to conform to WCAG 2.0 guidelines for website accessibility. Our efforts are ongoing including frequent testing and updates to improve accessibility. Should you have any problems accessing our branches or website, please contact us so that we may promptly assist you and remedy any accessibility concerns.

Consolidated Community Credit Union is an assumed business name of Consolidated Federal Credit Union. Providence Credit Union (PCU), Consolidated Community Credit Union (CCCU) and CCCU Cascade are all trade names or registered service marks of Consolidated Federal Credit Union. Although these branches have different names, they are all part of the same credit union; shares and deposits held at each office are not separately insured.

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