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Report your card lost or stolen.

If you suspect your CCCU Debit Card or Credit Card has been misplaced or stolen, report it immediately to prevent fraud.

Debit Card

If your CCCU ATM or Visa® Debit Card has been lost or stolen, please contact us immediately.

  1. Call us immediately at 800.444.8115 (Option 2)
  2. Use CCCU's Debit Card App to lock your card.
  3. You can also use Online or Mobile Banking to send us a secure message. 

If you know your debit or ATM number, please have it ready when you call. Otherwise, we can verify your identity.

Need to dispute a transaction?
Contact us to request a dispute form.

Couple working together to report a lost or stolen card.
Concerned man on the computer reporting a lost or stolen card.

Credit Card

If your CCCU Visa® Credit Card has been lost or stolen, please report it immediately.

  1. Call us immediately at 855.584.2957.
  2. Use CCCU's Credit Cards App to lock your card.
  3. You can also use Online or Mobile Banking to send us a secure message. 

If you know your credit card number, please have it ready when you call. Otherwise, we can verify your identity.

Need to dispute a transaction?
Contact us to request a dispute form.

Card Controls make locking your card quick and easy!

When your CCCU card is lost or stolen, you can instantly lock it and prevent further risk of fraud.