Scammers are constantly finding new ways to steal your money. At CCCU, your security is our top priority. Knowledge is a powerful defense against fraud, and we want to make you aware of the security measures we take to keep your money safe.
CCCU does not typically make outbound service calls to our members, unless we need to verify a wire you initiated. When we do call, we will NEVER ask you to provide or verify your full SSN, online banking login info, or PIN number.
There is a growing epidemic of identity theft nationwide, and anyone is susceptible to becoming a victim. Read on to learn about new fraud advisories as we are notified of them.
An account takeover happens when a fraudster poses as a financial institution to get your personal or account information. Once the fraudster has access to your account, they can make unauthorized transactions.
An account takeover begins with a fraudster sending a text message to your mobile phone. They usually claim they‘re from a financial institution‘s fraud department. They ask you to confirm a suspicious payment that was sent from your account — this may not be true and could be part of the fraud.
If this is a fraud attack, the fraudster typically follows up with a phone call and asks for your personal information to “cancel the payment.” NOTE: we will NEVER ask for your personal information over the phone.
The account takeover fraud usually begins on a Friday, after business hours, and runs through the weekend.
If you feel that you have been the victim of fraud, contact CCCU immediately.
Keep up with the latest scams by visiting the Federal Trade Commission (FTC) website regularly.
Fraudulent text messages are being sent to consumers in an effort to steal personally identifiable information. Financial institutions have reported an increased volume of these attacks every year. This scam is quite common and often operates simultaneously in multiple states.
Each user has a responsibility to keep their system protected. We highly recommend the following steps to protect yourself and your system.
CCCU recommends using the most recent version of your preferred browser to ensure the highest level of security.
Phishing attacks use fraudulent email messages and websites designed to fool recipients into divulging personal financial data, such as social security numbers, credit card numbers, account user names, and passwords.
Phishing attacks happen frequently. Once phishers gain access to personal information, they can use your credit cards, steal your identity, and ruin your credit rating. In a typical case, you'll receive an email that appears to come from a reputable company that you recognize and do business with, such as your credit union or insurance company. In some cases, the email may appear to come from a government agency.
Many phishing emails will warn you of a serious problem that requires your immediate attention. Email phrases such as "immediate attention required" or "please contact us immediately about your account" will then encourage you to click on a link to go to the institution's website.
In Phishing scams you could be redirected to a phony website that may look exactly like the real thing. Sometimes, in fact, it may be the company's actual web site. In these cases, a pop-up window will quickly appear for the purpose of harvesting your financial information. In either case, you may be asked to update your account information or to provide information for verification purposes: your social security number: your account number, your password, or the information you use to verify your identity when speaking to a real financial institution, such as your mother's maiden name or your place of birth. If you provide the requested information, you may find yourself the victim of identity theft.
As a reminder, CCCU will never solicit personal/private information via email.
Identity theft is the fastest growing white-collar crime in the United States. Nowadays, when your purse or wallet is stolen, the cash inside may not be the only thing a thief wants to steal. The most valuable item in your wallet may be your Social Security number.
While you probably can't entirely prevent identity theft, you can minimize your risk. By managing your personal information wisely, cautiously and with an awareness of the issue, you can help guard against identity theft. Below are tips to help reduce your risk of identity theft and what to do if you do fall victim to this crime.
Please don't hesitate to contact us if you have any questions or concerns about identity theft, or if feel you may be a victim.
|Identity Theft Data Clearing House
|Call Social Security Hotline
503.945.5114 or 503.945.5000
Review your Credit Report at least once a year. You are entitled to receive one free credit report every 12 months from each of the nationwide consumer credit reporting companies. Some experts recommend you stagger them one every four months. This way you can keep track of any changes or new information that may appear on your credit report.
Equifax – www.equifax.com
Experian – www.experian.com
Trans Union – www.tuc.com
Call the Identity Theft Data Clearing House: 1.877.IDTHEFT (1.877.438.4338)
Call Social Security Hotline: 1.800.269.0271
Oregon DMV: 503.945.5114 or 503.945.5000
Washington DMV: 360.902.3900
For more information on identity theft please visit the following websites:
Have a vacation coming up? CCCU offers a variety of tools and services to help make your trip easy and carefree the way it should be.
Going out of the country and need foreign currency? Order a variety of different currencies by contacting a member service representative in a branch or by calling 503-232-8070 or 800-444-8115.
Returning from your trip with extra currency? Stop into a branch and we'll buy it back!
CCCU accepts most foreign checks, with credit to your account by the next business day. Some foreign checks have to be sent for collection, with a longer delay for credit. Please bring these items to the nearest branch or mail them in. All foreign checks must be endorsed. Please do not deposit these into an ATM unless they have a 9-digit routing number and clear through a bank in the U.S.
We make paying bills or purchasing abroad easy by allowing you to order foreign drafts in several different currencies. Contact us today for your free quote!
If you're looking to move money anywhere around the world, you've come to the right place! With CCCU moving money is convenient and safe with wire transfers. For security purposes, the forms are stored in Online Banking, under "Additional Services".
Explore Local Currency vs. U.S. Dollars
Anyone can wire money to your account if they have your account number and the credit union wire information. Click here for more information.
We now have a Swift Code available for incoming wires. Call a Member Service Representative for Swift and wire details.
Traveling abroad should be fun and exciting not scary. Follow the tips below to help ensure a safe trip.
For more international travel tips please visit the Bureau of Consular Affairs website.
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